Support

Yes. Jobs, photos, notes, estimates and invoices all work without a connection. Anything that needs the internet (sending a pay link, Ask AI, cloud backup, customer requests) waits and runs when you are back online.

Unlimited jobs, photos, estimates, signatures, clients, inventory and scheduling, all stored on your phone, with 10 invoices a month and 10 more for every friend who joins with your referral code. Pro makes invoices unlimited. Free PDFs carry a small “Made with VisitIO” line; Pro removes it and adds your logo and colour.

Payment collection: card, Apple Pay and Google Pay through Stripe plus the no-fee methods (Venmo, Zelle, Interac e-Transfer, Pix, SPEI, PayID, bank transfer, cash) on a hosted pay page, Ask AI and Write with AI, your branding on every document, the calendar view with sync to your phone’s calendar, cloud backup across devices, job videos with shareable links, the customer request link and website button, address autocomplete, and route planning with automatic mileage.

Yes, with Pro and the 14-day trial. Ask AI answers what you ask about the job in front of you (diagnosis steps, the part and roughly what it costs, real stores nearby) and about the business (who owes what, how the month is going). It can also schedule a visit from a pasted text message, add a note, draft a reply or plan your route, always after you confirm. Write with AI drafts the summary of work for your estimate or invoice, never quoting amounts.

With Pro, your business gets a link at visitio.site/r/your-business. Text it when a customer calls, or paste the “Request service · with VisitIO” button on your website. The customer describes the problem, adds the address with unit number and buzzer code, photos and preferred times, and the job appears in your Unscheduled list with a push notification. Cloudflare Turnstile and rate limits keep spam out, and you can pause the link at any time.

Through your own Stripe account, connected from the app. Your client pays on a hosted page at pay.visitio.site and the money goes straight to your bank. VisitIO takes no cut; Stripe's standard processing fee applies.

Sign in with the same account on the new phone. Pro restores everything from the cloud. On the free plan your data lives only on the device, so export what you need before switching.

English, Spanish, French and Portuguese. The app follows your phone's language or the one you pick in Settings; estimates and invoices are printed in the language of the country you bill in.

From Settings, open My profile and tap Delete account. Details, and what to do if you cannot sign in, are on the delete-account page.